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Refunds Are Coming to Xbox One and Windows 10 Games, Works Like Steam Refunds

Wow, we didn’t see this one coming. Microsoft will soon be offering players the chance the refund their games within 14 days of purchase from the Xbox Live marketplace.

An announcement posted on the Xbox Insiders dashboard gives the full details.

The full announcement is a follows:

You’ve spoken; we’ve listened. In support of offering gamers the freedom of choice, we’re making changes to the Microsoft Store purchase experience by offering customers a simple way to instantly return digital products like games and apps through account.microsoft.com.

When a game or app leaves you wanting more, we’re here to help. Self-service refunds on Xbox One and Windows 10 provide a quick, simple way of returning a digital product.

To request a self-service refund:
1. Navigate to account.microsoft.com and sign-in.
2. From the top menu bar, select Payment & billing > Order history.
3. Navigate to a purchased game or app, and select Request a refund.

Please note the below conditions for requesting a self-service refund:
• Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts.
• DLC, season passes, and add-ons are not eligible for self-service refunds.
• The game or app must be downloaded and launched before requesting a self-service refund.
• You must wait for at least 1 day after the game or app’s release before requesting a self-service refund.
• Certain Windows 10 apps may not be eligible for self-service refunds.
• Microsoft reserves the right to block access for users who abuse self-service refunds.

What this means is that you’ll be able to refund a game so long as you’ve played less than 2 hours and that the game was bought within 14 days of the refund request. This is something PC players have enjoyed on Steam for quite some time, so we’re excited to see Xbox One players will soon be able to enjoy a similar refund process. Should make buying poop games a little less risky…

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